It's just banter: Your guide to inclusive language

What we say matters

Every snide comment, nickname, and “it’s just banter” moment shapes how people feel at work. Inclusive language isn’t about walking on eggshells, it’s about making sure everyone gets to show up, speak up, and be heard without fear of becoming the punchline.

At Your D+I, we help teams ditch outdated banter and build cultures rooted in respect, connection, and confidence. Because when people feel psychologically safe, they perform better, stay longer, and have a lot more fun doing it.

74% of employees say workplace banter often crosses the line into offensive or exclusionary behaviour. (CIPD, 2023)

UK tribunal cases linked to discriminatory language have increased by 18% in five years, especially around race, disability, and sexuality. (Gov.uk, 2024)

1 in 4 UK workers has witnessed or experienced non-inclusive “banter” in the past year. (Your D+I Inclusion Health Check, 2024)

Only 37% of organisations actively train managers to handle inappropriate language or jokes. (ACAS, 2023

Download your free Inclusive Banter/Language sampler

What Counts as Inclusive Language?

It’s not about fancy jargon or corporate “EDI bingo.”
Inclusive language is about everyday respect and using words that include, not exclude.

It means:

  • Getting people’s names and pronouns right.
  • Avoiding stereotypes or throwaway jokes that target identity.
  • Thinking about impact and not intent.
  • Being open to correction, and correcting others kindly.

Inclusive language evolves, and so should we. What was “just a laugh” in 1999 might not fly in 2025, and that’s progress.

Inclusive language workplace toolkit

Language shapes workplace culture. When it’s inclusive, people feel respected, valued, and safe to contribute. When it isn’t and when “banter” crosses the line, when stereotypes sneak into emails, or when harassment hides behind “it’s not that serious” but the impact is huge: employee wellbeing suffers, trust breaks down, and organisations lose talent.

Price: £445

 

 This toolkit provides everything you need to:

 

  • Recognise inclusive vs harmful communication.
  • Spot warning signs when banter becomes exclusion.
  • Call it out (and call it in) with confidence.
  • Update policies in line with the latest Equality Act 2010 protections, including the new duty on employers to prevent sexual harassment (Worker Protection Act, Oct 2024). Including a Inclusive language policy template.
  • Provide HR, managers, and employees with practical scripts, examples, case studies, and a clear 3-month embedding plan.
  • Implement everything in this kit for an induction pack
  • Implement this kit in a train the trainer format

Bottom line: Inclusive communication is not about being “PC” or humourless. It’s about creating a culture where everyone belongs, everyone feels safe, and everyone can thrive.

When Banter Goes Bad

We love a laugh. But when humour targets someone’s identity — gender, sexuality, race, disability, background — it stops being banter and starts being exclusion.

Examples of banter that crosses the line

  •  “Awright big man!” – Seems friendly, but can make someone feel singled out because of size or appearance. 
  •  “She’s the diversity hire.” – Undermines someone’s credibility and feeds bias. 
  • “Don’t be so sensitive.” – Shuts down valid discomfort.
  • “You can’t say anything these days.” – Often used to avoid accountability. 
  • “You play football? You’re gay though!” – Stereotypes and assumptions wrapped in a ‘compliment.’ 

Old-school banter might come from familiarity, but it can still sting. Language that includes everyone builds connection. Banter that singles people out builds walls. Not every situation needs a big confrontation.
Sometimes it’s about a pause, a question, or a gentle redirect, what matters is how we challenge language when it lands badly.

🔊 Calling It Out

“Calling out” is best when the language or behaviour is clearly harmful, offensive, or repeated — something that can’t be ignored.
It sends a clear signal: that’s not okay.

 

When to use it:

 

  • If someone uses racist, sexist, homophobic or ableist language.
  • When a comment is made in public that needs visible accountability.
  • When silence might look like agreement.

 

Example 1:
💬 “That comment’s not acceptable — jokes like that can make people feel excluded.”
👉 Why it works: Clear, direct, no attack on the person — focuses on impact, not intent.

 

Example 2:
💬 “Let’s not use that word here. It’s got some baggage that can make people uncomfortable.”
👉 Why it works: It stops the moment, explains why, and sets a respectful boundary.

 

Example 3:
💬 “I know you might not have meant harm, but that comment’s not appropriate for work.”
👉 Why it works: You’re still setting a standard but leaving space for learning.

💬 Calling It In

“Calling in” works better for private, low-stakes, or first-time slip-ups — especially when you want to build trust or understanding.
It’s about curiosity over criticism.

 

When to use it:

 

  • When someone uses an outdated phrase or doesn’t know it’s offensive.
  • When a private conversation would land better than a public one.
  • When you want to keep the dialogue open.
  •  

Example 1:
💬 “Hey, can I chat with you about something you said earlier? I know you didn’t mean harm, but it might have landed differently for others.”
👉 Why it works: Gentle and educational — assumes good intent, invites reflection.

 

Example 2:
💬 “I used to say that too, but I learned it can come across in a way we don’t intend.”
👉 Why it works: Shows empathy and shared learning, lowers defensiveness.

 

Example 3:

💬 “I wanted to flag something small from our meeting — that phrase could be tricky for some people.”
👉 Why it works: Normalises feedback as part of growth, not punishment.

The “Call It” Method

Whether you’re calling out or in, use our simple three-step process:

  1. Pause – take a breath before reacting.
  2. Question – “Did you mean it that way?” or “What makes that funny?”
  3. Redirect – model inclusive alternatives and move on.

Example in action:

👎 “You throw like a girl!”

👍 “Hey,that is uncalled for and we don’t accept that language here! Let’s just say ‘that was a great throw’ and keep it fun.”

 

 

Remember!

  • It’s not about catching people out.
  • It’s about helping people learn, reflect and evolve.
  • Every small correction builds a safer, more inclusive culture.

What We Offer

Your D+I has trained thousands across the UK to have better, safer, and more inclusive conversations. From football clubs to creative agencies, we’ve helped turn awkward laughter into honest allyship.

 

Workshops

It’s Just Banter: A Guide to Inclusive Language

We’ve all heard it:

“You can’t say anything these days.”
“It’s just banter — lighten up.”

 

The truth? You can say plenty — as long as you’re not saying it at someone’s expense.
It’s Just Banter is Your D+I’s signature interactive workshop designed to help teams understand where the line is between friendly chat and harmful behaviour — and how to keep workplace humour inclusive, safe, and still genuinely fun.

 

A group of people sat in an office as part of the coping with grief workshop delivered by YourDandI

Workshop Outcomes

By the end of the session, your team will:

 

✅ Understand the difference between intent and impact, and why “I didn’t mean it like that” doesn’t erase harm.
✅ Recognise how language shapes belonging, trust, and culture.
✅ Learn to spot when banter crosses the line into exclusion, bias, or harassment.
✅ Build confidence to call it out (or in) using our practical Call-It Framework.
✅ Explore intersectionality and how multiple identities influence how language lands.
✅ Leave with clear, actionable steps to create a psychologically safe, inclusive team culture.

✅ A mini Inclusive Language & Banter Guide

✅ Call-It Cards to prompt reflection and action

✅ Optional “Two-Week Test” follow-up email.

✅ Access to Your D+I’s resource hub for further learning

Example Workshop Activities

  • “Say What You See” – A fast-paced opener on language bias and assumptions.
  • “Banter Gone Too Far” – Team breakout using anonymised real-life scenarios.

  • “Privilege of Language Game” – A reflective activity exploring who gets to joke freely and why.

  • “The Call-It Challenge” – Practice calling in or calling out language safely and confidently.

Duration & Format

Full workshop: 2–2.5 hours (ideal for teams of up to 25)
Lunch & Learn option: 60 minutes (perfect for a bite-sized introduction)
Delivery: In-person or virtual, fully interactive

What's covered

From light-hearted jokes to harmful comments — explore what’s harmless, what’s harmful, and the messy middle where most “banter” lives.

 

  • Real-world examples from workplaces and sports teams

  • Interactive “Guess Where It Lands” quiz

  • Discussion on cultural change and generational shifts

We unpack why good intentions don’t cancel out bad outcomes.

 

  • Story-based examples of exclusion through “just jokes”
  • Practical language swaps to model better conversations

Explore microaggressions, coded language, and “throwaway” comments that have real impact.

 

  • Inclusive vs. outdated phrases (with live group rewrite)

  • Why tone, humour, and familiarity matter

An interactive breakout exploring who gets to joke freely and who doesn’t.

 

  • Reflective activity: “Who gets away with what?”

  • Understanding power, privilege, and allyship

Practical skills for real moments.

 

  • Scenarios tailored to your team’s environment

  • Three-step “Pause–Question–Redirect” method

  • Group role-play or discussion on what works in the moment

Turning awareness into everyday habits.

 

  • Commit to one “Two-Week Test” — a real-world micro-change to trial after the session

  • Share tips and accountability prompts for managers

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