Course Content
Welcome to It’s Just Banter
Welcome! Let's begin by setting our objective to achieve during this course.
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It’s Just Banter Online Workshop
Before We Begin
Course Objectives
Meet Karen
Using a workplace scenario, we'll help you understand what we mean by workplace banter.
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Meet Karen
What Should Karen Do Next?
What Should Karen Do Next?
Karen’s Next Steps
Human Resources
Next we'll cover the HR procedures for when situations escalate.
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Involving HR
HR Procedures
Your Experiences with Banter
Next we'll ask you to consider how you engage with banter in the workplace and how it makes you feel.
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Take a Minute
Your Experiences
Your Memorable Experience
What Not to Say
After reflecting on our own experiences with banter, we'll delve into what not to say.
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What Not to Say
Protected Characteristics
In this lesson, we will explore what protected characteristics are and why we have them.
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Which Is Not a Protected Characteristic?
Which Is Not a Protected Characteristic?
Did You Get It Right?
What Actually Are Protected Characteristics?
When Banter Goes Too Far
Learn about what happens when banter goes too far.
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When Banter Goes Too Far
Is Banter Bad?
Stopping Banter Gone Too Far
This topic will teach you about some techniques for resolving and preventing workplace conflict.
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Banter or Bullying?
Empathetic Listening
Karen and Louise
Be Mindful
Working From Home
Quiz Time
Test your knowledge on workplace banter with the It's Just Banter Quiz!
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Quiz Time
It's Just Banter Quiz
Course Completion
You've completed the It's Just Banter Online Workshop!
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Takeaways
Congratulations! Course Complete
It’s Just Banter On Demand Workshop
About Lesson
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